1) Your Rights
When using our Website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:
1.1 The Right to Be Informed
You have the right to be informed about the personal data we collect from you, and how we process it.
1.2 The Right of Access
You have the right to get confirmation that your personal data is being processed and have the ability to access your personal data.
1.3 The Right to Rectification
You have the right to have your personal data corrected if it is inaccurate or incomplete.
1.4 The Right to Erasure (The Right to Be Forgotten)
You have the right to request the removal or deletion of your personal data if there is no compelling reason for us to continue processing it.
1.5 The Right to Restrict Processing
You have a right to ‘block’ or restrict the processing of your personal data. When your personal data is restricted, we are permitted to store your data, but not to process it further.
1.6 The Right to Data Portability
You have the right to request and get your personal data that you provided to us and use it for your own purposes. We will provide your data to you within 30 days of your request. To request your personal data, please contact us using the information at the top of this privacy notice.
1.7 The Right to Object
You have the right to object to us processing your personal data for the following reasons:
- Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
- Direct marketing (including profiling); and
- Processing for purposes of scientific/historical research and statistics.
- Rights in relation to automated decision-making and profiling.
1.8 Automated Individual Decision-Making and Profiling
You will have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
1.9 Filing a Complaint with Authorities
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.
For details about your rights under the law, visit https://goo.gl/F41vAV
2) Personal Information Protection and Privacy
3) What Is Personal Information?
The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information.
4) What Type of Personal Information Do We Collect?
Nutrition Refined only collects the personal information you voluntarily provide to us, which may include:
4.1 Personal Information You Provide to Us When You:
4.1.1 Voluntarily comment on our blog posts or provide feedback. This personal information might include your name, email address, and answers to specific questions.
4.1.2 Subscribe to our newsletters or emails or when you use this Website. This personal information might include your name, address, and email address.
4.2 Certain Technical Information From Your Computer
This information is collected each time you request a page during a visit to Nutrition Refined website. This information is collected from your computer’s Web browser to enhance your experience on this website and may include your:
4.2.1 IP addresses: IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the web pages you request) can be sent to you. We will not use your IP address to attempt to identify your personal information.
4.2.2 System information: system information that we collect as part of “traffic data” includes time, the type of web browser being used, the operating system/platform, and CPU speed. This information is sent automatically by your web browser when you are connected to a web site. We reserve the right to use this information for purposes of identifying broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.
4.2.3 Referrers: a referrer is the information passed along by a web browser that references the Web URL you linked from, and is automatically collected by our web server as “traffic data”. We reserve the right to use this information to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.
The information you provide is used to send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating this website, conducting our business and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
5) How Do We Collect Personal Information?
We collect personal information that is voluntarily provided to us by our customers, members, sponsors, website users and the public in general when they contact us via telephone, e-mail, web browser, or in person. As mentioned above, we may also collect personal information from our business partners and other third parties who have agreed to obtain the consent of the person the information pertains to before disclosing the information to us. Nutrition Refined may also collect personal information through the following means:
5.1.1 Strictly Necessary Cookies
5.1.2 Performance Cookies
These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.
5.1.3 Functional Cookies
These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the Website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the Website.
5.1.4 Media Cookies
These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
5.1.5 Advertising or Targeting Cookies
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
5.1.6 Session Cookies
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.
5.1.7 Persistent Cookies
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site (or, in some cases, across different sites) to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.
5.2 Web Beacons
To assess the effectiveness of promotional and marketing e-mails we send, we may attach a web beacon to the email that provides us with confirmation when the recipient opens the e-mail. This only occurs if the recipient’s computer supports such technology.
5.3 Google Ad and Content Network Privacy Notice
5.4 Google Analytics Privacy Notice
Our Website uses Google Analytics to collect information about the use of our Website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyze traffic, remarket our products and services to users, improve our marketing, advertising, and to improve our website. We have enabled Google Analytics advertising features such as remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our Website. For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
6) Why Do We Collect Your Personal Information?
Nutrition Refined may collect personal information about you and use it for the following reasons:
- To provide products and services to you, to inform you of changes and other relevant information pertaining to your purchase, to acknowledge your support and to provide that information to the Canada Revenue Agency and to contact you when necessary for these purposes.
- For marketing purposes. We may use your contact information to send you emails about promotions, surveys, contests and special events or providing other marketing information to you. Promotional e-mails are intended to inform you of new or unique opportunities, events or special deals that are available from Nutrition Refined. You can opt not to receive these emails from us by either clicking “unsubscribe” at the bottom of the email when you receive it.
- To improve the quality of your visit to this Website. We use electronic information such as “cookies” to improve your use of this Website. We collect certain information (e.g., purchasing trends) based on your navigation of this Website to better understand and serve our customers, members and Website visitors. This data allows us to streamline your ability to navigate this Website and develop featured programs and content that will be of interest to our customers and members and Website visitors.
- To improve our service offerings. We monitor and analyze the use of our service offerings in order to determine which services are popular and useful to our customers, members and website visitors so that we can improve them.
- To better understand your interests. Nutrition Refined may also prepare aggregated user statistics or information summaries to describe our services and their popularity to our business partners and prospective advertisers and for other lawful purposes. The aggregated user statistics and information will not contain any personally identifiable information.
- To provide a secure and safe environment for our visitors.
- To co-operate with law enforcement and to protect against violations of criminal or civil laws.
7) Do We Share Personal Information We Receive?
Information about our Users is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.
7.1 Affiliate Businesses We Do Not Control
We work closely with affiliated businesses. In some cases, these businesses operate stores at the Website or sell offerings to you at the Website. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
7.2 Third Party Services Providers
7.3 Business Transfers
As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Nutrition Refined, or substantially all of its assets are acquired, customer information will be one of the transferred assets.
7.4 Protection of the Website and Others
We may disclose Personal Information about you as required by law, to enforce our policies or legal rights, to potential buyers or investors in our business, or to protect anyone’s rights, property or safety. Such information will be disclosed in accordance with all applicable laws and regulations.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
8) How Do We Protect Your Privacy?
Nutrition Refined keeps the Personal Information we collect about you strictly confidential. Only authorized personnel have access to this Personal Information. Nutrition Refined uses reasonable administrative, physical and technical safeguards and precautions to protect your Personal Information against unauthorized disclosure, use, alteration and destruction while in our possession.
All information submitted to our web site or email addresses is transferred to the Nutrition Refined computer servers using the Secure Socket Layer (SSL) technology. SSL-enabled web browsers employ a security protocol between the client and the server computer in order to ensure that information will be transferred to the intended recipient secured servers only.
The internet is, by its nature, inherently open and subject to interception of information. We cannot guarantee that information you provide to us over the internet or otherwise will not be intercepted by third parties while it is being communicated by means that are outside of our control.
9) Your Consent
If you are under the age of 18, you must not provide any Personal Information without the consent of your parent or guardian, or as otherwise provided for by applicable law. Nutrition Refined respects children’s privacy. We do not knowingly or intentionally collect personal information from children under age 18. We do not intentionally direct any advertising to individuals under the age of 18. By using this website, you represent and warrant that you are either 18 years of age or using the Information Service with the supervision of a parent or guardian.
Any Personal Information you submit will not be released prior to your consent to any third parties, excluding those contracted by Nutrition Refined to provide marketing communications or research services.
Nutrition Refined uses third party service providers which may be located outside of Canada. As such, any Personal Information you provide to us may be stored and processed on computers and by service providers outside of Canada and may be accessible by law enforcement authorities and others in such foreign jurisdictions pursuant to their local laws. By providing any type of Personal Information to us, you acknowledge and agree that this information may be stored or used outside of Canada.
10) How You Can Access Your Personal Information
You also have the right to make a request to access personal information we hold about you and to request corrections of any errors in that data. To make an access or correction request, you can contact Petra Scott using the contact details at the end of this policy.
12) Resolving Your Concerns
If you have any questions or concerns about Nutrition Refined personal information collection, use and disclosure practices, please let us know. We will do our best to help you. You can contact Petra Scott at info(at)nutritionrefined.com with any questions or concerns.